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CompTIA 220-1102 Quiz | Reliable 220-1102 Real Exam

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CompTIA 220-1102 exam covers a wide range of topics related to computer hardware and software, including troubleshooting, networking, mobile devices, security, and cloud computing. 220-1102 Exam consists of 90 multiple-choice and performance-based questions that must be completed in 90 minutes. The passing score for 220-1102 exam is 700 out of 900.

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CompTIA - Reliable 220-1102 - CompTIA A+ Certification Exam: Core 2 Quiz

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CompTIA A+ Certification Exam: Core 2 consists of 90 multiple-choice and performance-based questions. 220-1102 Exam is designed to test the knowledge and skills of IT professionals in areas such as installing and configuring operating systems, troubleshooting software and hardware issues, and implementing security protocols. Candidates are given 90 minutes to complete the exam, and a passing score is 700 out of 900.

CompTIA A+ Certification Exam: Core 2 Sample Questions (Q156-Q161):

NEW QUESTION # 156
Welcome to your first day as a Fictional Company. LLC helpdesk employee. Please work the tickets in your helpdesk ticket queue.
Click on individual tickers to see the ticket details. View attachments to determine the problem.
Select the appropriate issue from the 'issue' drop-down menu. Then, select the MOST efficient resolution from the 'Resolution' drop-down menu. Finally, select the proper command or verification to remediate or confirm your fix of the issue from the Verify Resolve drop-down menu.

Answer:

Explanation:

NEW QUESTION # 157
The Chief Executive Officer at a bark recently saw a news report about a high-profile cybercrime where a remote-access tool that the bank uses for support was also used in this crime. The report stated that attackers were able to brute force passwords to access systems. Which of the following would BEST limit the bark's risk? (Select TWO)

A. Enforce account lockouts after five bad password attempts
B. Configure a replacement remote-access tool for support cases.
C. Purchase a password manager for remote-access tool users
D. Limit remote access to destinations inside the corporate network
E. Enable multifactor authentication for each support account
F. Block all support accounts from logging in from foreign countries

Answer: A,E

Explanation:
The best ways to limit the bank's risk are to enable multifactor authentication for each support account and enforce account lockouts after five bad password attempts. Multifactor authentication adds an extra layer of security to the login process, making it more difficult for attackers to gain access to systems. Account lockouts after five bad password attempts can help to prevent brute force attacks by locking out accounts after a certain number of failed login attempts.

NEW QUESTION # 158
A user submits a request to have a graphics application installed on a desktop When the technician attempts to install the application, the installation fails and the error message "Not compatible with OS' is displayed. Which of the following is the most likely reason for this error message?

A. The installation requires administrative rights.
B. The graphics card driver needs to be updated
C. The disk space is inadequate.
D. The application installer is 64-bit.

Answer: A

Explanation:
The most likely reason for an error message stating "Not compatible with OS" during a software installation is that the installation requires administrative rights. Many software installations, especially those that affect system files or install drivers, require administrative privileges to execute correctly. Without these rights, the installer cannot make the necessary changes to the system, leading to such error messages.

NEW QUESTION # 159
A customer called the help desk to report that a machine that was recently updated is no longer working. The support technician checks the latest logs to see what updates were deployed, but nothing was deployed in more than three weeks. Which of the following should the support technician do to BEST resolve the situation?

A. Advise that the help desk will investigate and follow up at a later date.
B. Use open-ended questions to further diagnose the issue.
C. Offer to wipe and reset the device for the customer.
D. Put the customer on hold and escalate the call to a manager.

Answer: B

Explanation:
Explanation
Open-ended questions are questions that require more than a yes or no answer and encourage the customer to provide more details and information. Using open-ended questions can help the support technician to understand the problem better, identify the root cause, and find a suitable solution. Some examples of open-ended questions are:
What exactly is not working on your machine?
When did you notice the problem?
How often does the problem occur?
What were you doing when the problem happened?
What have you tried to fix the problem?
Offering to wipe and reset the device for the customer is not a good option, as it may result in data loss and inconvenience for the customer. It should be used as a last resort only if other troubleshooting steps fail.
Advising that the help desk will investigate and follow up at a later date is not a good option, as it may leave the customer unsatisfied and frustrated. It should be used only if the problem requires further research or escalation and cannot be resolved on the first call. Putting the customer on hold and escalating the call to a manager is not a good option, as it may waste time and resources. It should be used only if the problem is beyond the support technician's scope or authority and requires managerial intervention.

NEW QUESTION # 160
A technician is concerned about a large increase in the number of whaling attacks happening in the industry.
The technician wants to limit the company's risk to avoid any issues. Which of the following items should the technician implement?

A. Antivirus
B. Firewall
C. Screened subnet
D. Anti-phishing training

Answer: D

Explanation:
Explanation
Anti-phishing training is a method of educating users on how to identify and avoid phishing attacks, which are attempts to trick users into revealing sensitive information or performing malicious actions by impersonating legitimate entities or persons. Whaling attacks are a specific type of phishing attack that target high-level executives or influential individuals within an organization. Anti-phishing training can help users recognize the signs of whaling attacks and prevent them from falling victim to them. Screened subnet, firewall, and antivirus are not items that can directly address the issue of whaling attacks.

NEW QUESTION # 161
......

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